Privacy Policy
Effective Date: July 14, 2026
Momentum IT LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided by customers and website visitors.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Telephone or mobile number
- Service address
- Information about your computer, network, device, or requested IT service
- Communications you send to us by telephone, text message, email, or through our website
Our website may also collect limited technical information, such as browser type, device type, IP address, and website usage information.
How We Use Your Information
We may use your information to:
- Respond to service inquiries
- Schedule and provide IT support or computer repair services
- Communicate regarding appointments, estimates, invoices, service updates, and customer support
- Maintain business and service records
- Improve our website and services
- Comply with applicable legal requirements
Text Messaging and Mobile Information
When you provide your mobile telephone number and consent to receive text messages, Momentum IT LLC may use text messaging to respond to inquiries and communicate about appointments, customer support, estimates, invoices, and service updates.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Mobile information, telephone numbers, and SMS consent records will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share information with service providers only when necessary to operate our communications and provide requested services. These providers are not permitted to use your mobile information for their own marketing purposes.
Information Sharing
We do not sell or rent personal information.
We may share information with trusted service providers that assist us with website hosting, communications, scheduling, payment processing, accounting, or other business operations. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no website, email system, text messaging service, or electronic storage method can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with legal obligations.
Your Choices
You may request that we update or delete personal information we maintain about you, subject to applicable legal and business-record requirements.
To stop receiving text messages, reply STOP to any message. To request assistance, reply HELP or contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
Momentum IT LLC
Phone: +1 (860) 217-2921
Email: info@momentumitct.com
Website: momentumitct.com